This Privacy Policy explains how SEAFIC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you visit our website and use our Services. By using the Site, you consent to the data practices described in this policy in accordance with the Malaysian Personal Data Protection Act (PDPA) 2010.
1. Collection of Personal Data
We may collect personal data that you voluntarily provide to us when you register on the Site, place an order, subscribe to our newsletter, or contact us for support. This data may include:
Identity Data: Name, gender, and date of birth.
Contact Data: Delivery address, billing address, email address, and phone numbers.
Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
Technical Data: IP address, login data, browser type and version, and operating system.
2. Purpose of Processing
Your personal data is collected and processed for the following purposes:
Service Delivery: To process and deliver your orders, manage payments, and provide customer support.
Communication: To send you notices, updates, and information regarding our products, newsletters, and promotional materials.
Verification: To verify your identity and maintain accurate records of your transactions.
Improvement: For internal research, analysis, surveys, and polls to improve our products and website functionality.
Legal Compliance: To comply with court orders, requests from authorities, or other legal obligations under Malaysian law.
3. Disclosure of Personal Data
We may share your personal data with third parties in the following circumstances:
Service Providers: With logistics partners, payment processors, and IT service providers who assist in our business operations.
Affiliates: With our related corporations to provide integrated services.
Legal Requirements: When required by law or to protect the rights, property, or safety of SEAFIC, our users, or others.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure.
5. Your Rights (Access and Correction)
Under the PDPA 2010, you have the right to:
Request access to the personal data we hold about you.
Request the correction or update of any inaccurate or incomplete data.
Withdraw your consent to the processing of your data (subject to legal or contractual restrictions).
To exercise these rights, please contact our Data Protection Officer using the details provided below.
6. Third-Party Links
The Site may contain links to third-party websites. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or content of third-party sites, and we encourage you to read their privacy statements.
7. Retention of Data
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and your continued use of the Site constitutes acceptance of those changes.
9. Governing Law
This Privacy Policy is governed by and shall be construed in accordance with the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the Malaysian courts.
Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at futurist@seafic.org